I stopped by a client’s office yesterday for a brief visit and to ask a favor. Towards the end of our conversation we got talking about the nasty reputation that collection agencies have and that for the most part, they come by it honestly. Being in the industry and trying to solicite our business to other business owners and decision makers, this is a consistent uphill battle that i’m sure will never end. From our founding 30 years ago our number 1 goal has always been to b e different. To treat people with respect and allow them to maintain the personal dignity whether they are a big shot executive or someone that is scraping and clawing to make ends meet. It never has and never will make any difference to us. We understand that there are dishonest people out there but we believe they are the minority.